INCONTROL SECURE FAQS
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InControl Stolen Vehicle Locator is Jaguar Land Rover's Stolen Vehicle Locator Service.
In the event of your vehicle being stolen, you can contact the InControl tracking centre and with the support of the authorities, they will track your vehicle and support recovery efforts.
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By having InControl Stolen Vehicle Locator activated you may qualify for a discount on your insurance premium. Please check with your insurer.
In the event of your vehicle being moved illegally, you need to contact the Land Rover InControl tracking centre immediately using the pre programmed phone number on the Assistance Screen in your smartphone App and they will liaise with the police to pinpoint the exact location of your vehicle.
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You will be required to obtain a police reference number before tracking can commence
If you believe your vehicle has been stolen, call the Land Rover InControl tracking Centre directly from your InControl Remote Smartphone App or the telephone number which can be found on the InControl owner’s section of www.landrover.ca
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If you know that your vehicle is going to be transported (e.g. towed or transported by train or ferry) and if you have an active InControl Secure subscription make sure you enable the Transport Mode feature. Once enabled, Transport Mode will be active for either 12 hours or a set time of your choosing only and will be automatically disabled when this time has elapsed. If your vehicle is being transported for more than either 12 hours or a set time of your choosing, make sure you reactivate Transport Mode.
If you do not enable Transport Mode and your vehicle is being transported you will receive a theft notification from the Land Rover InControl tracking centre.
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If your vehicle is stolen while you are travelling in one of the countries listed below, you should contact the InControl tracking centre using the pre programmed number on the Assistance Screen of your smartphone App. The process is the same as if you were in your home country.
InControl Stolen Vehicle Locator is available in the country in which you subscribed for the InControl Services as well as in the following areas: Hawaii, Alaska, and the Continental United States.
